Client
ZEO Dental Clinic, Tirana, Albania
Challenge
ZEO Dental relied entirely on manual booking and had no online presence. Patient inquiries flooded staff via phone calls and walk-ins, overwhelming the front desk and limiting the number of patients the clinic could serve each day.
Solution
We built a full-stack booking platform with an AI-powered chat assistant driven by Google Gemini. The system handles patient inquiries in real time, provides instant answers about services, pricing, and availability, and routes complex questions to staff. Automated email notifications keep patients informed about appointment confirmations and reminders.
Tech Stack
React 19
Vite
Google Gemini
Fastify
PostgreSQL
SMTP
Results
70%
Inquiries automated by AI chat
2x
Online bookings in first month
2x
Patient throughput increase
Timeline
4 weeks from kickoff to launch
"The AI chat handles most patient questions before they even reach us. Our front desk can now focus on the patients who are actually in the clinic. The online booking system transformed how we operate."
— Dr. E. Velaj, ZEO Dental Clinic
Client
Tyre Hero, United Kingdom
Challenge
Tyre Hero provides emergency roadside tyre replacement across the UK but had no online presence. All bookings came through phone calls, limiting their reach and making it impossible for stranded drivers to quickly request help from their mobile devices.
Solution
We delivered a mobile-responsive website with a real-time booking system and location-based service area coverage. Drivers can book emergency tyre replacement from their phone in under a minute, with the system automatically checking service availability in their area and connecting them with the nearest technician.
Tech Stack
React.js
Tailwind CSS
GitHub Pages
Results
60 min
Response promise with real-time scheduling
100%
Mobile-optimized booking flow
3 weeks
From concept to live deployment
Timeline
3 weeks from kickoff to launch
"We went from zero online presence to a fully functional booking platform in three weeks. Customers can now book emergency tyre service from the side of the road on their phone. It changed our business completely."
— Xh. Kastrati, Tyre Hero
Client
Austrian Hotel Group (confidential)
Challenge
The hotel group's front desk was overwhelmed with phone inquiries in German. Guests frequently waited on hold for basic questions about check-in times, restaurant reservations, spa bookings, and local recommendations. Peak hours left staff unable to provide quality in-person service.
Solution
We built Sofia, an AI voice assistant that handles guest calls in natural conversational German via SIP trunk integration. Sofia answers common guest questions, provides hotel information, takes messages, and seamlessly escalates complex requests to human staff. The system operates 24/7, ensuring no call goes unanswered.
Tech Stack
Python
LiveKit
Twilio SIP
Cartesia TTS
Deepgram
Results
24/7
Automated phone handling
100%
Calls answered, zero hold time
Freed
Front desk for in-person service
Timeline
6 weeks from kickoff to launch
"Our guests cannot tell they are speaking with an AI. Sofia handles routine calls in perfect German, and our front desk team can finally focus on the guests standing in front of them. The improvement in service quality was immediate."
— Hotel Management, Austrian Hotel Group
Client
Fitness First Tirana, Albania
Challenge
Fitness First had no digital platform. Membership management was handled on paper, class schedules were posted on a physical board, and there was no way to track member progress or engagement. The gym also needed bilingual support to serve both Albanian and international members.
Solution
We built a fully bilingual platform (Albanian and English) with workout tracking, class scheduling, and membership management. Members can view schedules, track their fitness progress with visual charts, sign up for classes, and manage their memberships entirely online. The i18n system ensures seamless language switching across all features.
Tech Stack
React 19
Vite
i18next
Recharts
React Hook Form
Zod
Results
Daily
Membership signups via platform
2 Languages
Full Albanian and English support
Increased
Member engagement through tracking
Timeline
4 weeks from kickoff to launch
"The platform gave us a professional digital presence overnight. Members love tracking their workouts and booking classes from their phones. The bilingual support was essential for our diverse membership base."
— F. Zekaj, Fitness First Tirana